5 min readThe AutoCatch Team

Turnaround gaps: stacking Transfeero rides without double-booking your fleet

A turnaround gap is the buffer between one ride ending and the next starting. Set it right and you stack back-to-back Transfeero rides without ever double-booking a vehicle.

In short

A turnaround gap is the minimum free time you keep between one ride ending and the next starting on the same vehicle. Set it to your realistic travel-plus-buffer time, and automation can stack rides tightly without ever booking a vehicle it can't physically make.

The fastest way to lose money โ€” and reputation โ€” is to accept a ride your vehicle can't actually reach in time because it's still finishing another one. The fix is a turnaround gap.

What is a turnaround gap?

It's the buffer you require between the end of one ride and the start of the next on the same vehicle. If a job finishes at 10:00 and your gap is 60 minutes, the next job on that vehicle can't start before 11:00. It accounts for the drive from the drop-off to the next pickup, plus breathing room for delays.

Why pickup-to-pickup time isn't enough

Two rides can look an hour apart by pickup time yet be impossible to do back-to-back. If the first is a 40-minute airport transfer, an hour between pickups leaves only ~20 minutes between the first ending and the second starting โ€” not enough to cross the city. A good gap measures end-to-start, using each ride's duration, not just when they begin.

The number that matters isn't how far apart two rides start โ€” it's how much free time you actually have between finishing one and starting the next.

How to choose your gap

  1. Estimate your typical cross-town travel time between a drop-off and a fresh pickup in your area.
  2. Add a buffer for traffic, waiting, and the unexpected (15โ€“30 min is common).
  3. That total is your turnaround gap. Raise it for a spread-out region, lower it if you work a dense area.

Let automation enforce it per vehicle

Set the gap once and AutoCatch enforces it automatically: before it accepts a ride, it checks the chosen vehicle isn't already committed to another booking within that gap of the new ride's window. If it is, that vehicle is skipped โ€” and if every eligible vehicle is busy, the ride is left for someone else rather than double-booked.

It holds even for rides caught seconds apart

Two matching rides can appear almost simultaneously. AutoCatch reserves a vehicle the instant it commits, so a second near-simultaneous catch sees the first reservation and won't stack onto the same van inside your gap. You get tight, safe scheduling without babysitting it.

The payoff

A well-set turnaround gap lets you run your fleet hot โ€” back-to-back rides, high utilisation โ€” without the nightmare of a vehicle booked in two places at once. Set it with your other filters and let the bot keep the schedule honest. Try it free for two days.

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